FAQs

Please see answers to some frequently asked questions below. If you still have a query, you can always send us an email info@charityfarmcountrystore.co.uk.

Yes, come and have a chat with Karen or David, our qualified members of staff.

Yes, you can purchase a kit and send off your sample. When we get your results back, we can talk through the next steps with you.

Yes, we deliver with in a 12-mile radius from the shop (TN17 3PS) and orders over £75 are free. Orders under £75 incur a £5 cost. Deliveries outside of the 12-mile radius require a personalised quote. We can also organise a regular delivery if needed.

Yes, we have a few members of staff who are qualified to fit riding hats safely and securely. We would appreciate if you phoned ahead before coming in for a fitting although this is not necessary.

Yes, you can. We will send your rug to an outside contractor who will service it and return to us for you to collect.